IT Services

1. Click LVC 13-14 Holidays.hol

2. Click Open or Run.

3. Check the LVC Holidays 13-14 box and click OK.

4. The LVC holidays will be added to your calendar and will be designated with "LVC" so you will be able to distinguish them from the standard Outlook holidays.

Click http://blogs.lvc.edu/helpdesk/admin/Pages/Add-the-LVC-Academic-Calendar-for-2013-14-to-your-Outlook-Calendar.aspx

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All Official college business sent via email will be sent to your LVC email address directly.

For Instructors

Since important College-related information is being sent to instructors’ email, it is critical that instructors are reading their LVC email on a regular basis. This can be accomplished three different ways:

1. Check your LVC email via MyLVC;
2. Configure your smart phone to Sync your LVC email; or
3. Forward your LVC email to a personal account.(If you are an instructor whose LVC email box is not being checked regularly, and you would like it forwarded to a personal email account, please send an email to Joy Albright at albright@lvc.edu requesting assistance.)

For Students

Important email sent to your LVC mailbox is class cancellations, College closings, changes in schedules, email from your instructor(s) and advisor(s), etc. Students may forward their LVC email to a non-LVC email service at their own risk. The College neither guarantees nor takes responsibility for the delivery, security or privacy of email messages once they leave the LVC network or LVC-hosted services. Students can check their email three different ways:

1. Via MyLVC;
2. Configure your smart phone to Sync your LVC WebMail; or
3. Forward Your LVC WebMail to a personal account.

Feel free to contact the IT Services Help Desk at 717.867.6072 or helpdesk@lvc.edu if you have any questions or need assistance.

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All Official college business sent via email will be sent to your LVC email address directly so it is important to check your LVC email frequently.(For more information see "Why should I read my LVC email?") The following articles provide information about configuring your smart phone to retrieve LVC email.

Employee Email on your iPhone

Employee Email on your Android Phone

Student Email on Smart Phones

Feel free to contact the IT Services Help Desk at 717.867.6072 or helpdesk@lvc.edu if you have any questions or need assistance.

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Each Android phone manufacturer has custom apps for email. The steps and descriptions may be slightly different based on the manufacturer but all should require the following information.

Exchange Email

Go to the Settings app

Tap Accounts & Sync

Tap Add Account

Tap Exchange Active Sync

Enter your Email, Server, Domain, Username, Password using the following information:

• Email address: enter your LVC email address, including @lvc.edu
• Server address: lvcemail.lvc.edu
• Domain: lvc.edu
• Username: LVC username (do not include @lvc.edu)
• Password*: enter your LVC user account password.

Notes*: Android phones only support one Exchange account at a time. If you already have an Exchange account set up on your phone, you can retrieve your LVC Exchange email via an iMap account. See Configuring iMap Settings below.

A note about passwords: Remember, if you change your LVC password, you need to return to the Settings and modify your password.

Configuring iMap Settings

Go to Email app

From your app menu, choose New Account

Enter your Email, Username, Password, Protocol, Server Address, and Security Type using the following information:

Incoming Settings

• Email address: enter your LVC email address, including @lvc.edu
• Password*: enter your LVC user account password.
• Press Next
• Protocol: iMap
• Confirm Email Address
• Enter Username: LVC username (do not include @lvc.edu)
• iMap Server address: lvcemail.lvc.edu
• Security Type: SSL
• Server Port: 993
• Tap Next to enter Outgoing Settings

Outgoing Settings

• Enter Username: LVC username (do not include @lvc.edu)
• Password*: enter your LVC user account password.
• iMap Server address: lvcemail.lvc.edu
• Security Type: TLS
• Server Port: 25
• Tap Next

* A note about passwords: Remember, if you change your LVC password, you need to return to the Settings and modify your password.

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Earlier this week, it was revealed that Epsilon’s security system was breached. Epsilon is an online marketer that many firms contract with to handle their corporate email communications.  Files containing the first names, last names and email addresses were accessed without authorization. You may have received emails from some companies you do business with that they are customers of Epsilon, e.g., TIAA-CREF, Verizon, Capital One Financial, Citigroup, JPMorgan Chase, Best Buy, Walgreens, Hilton, Marriott, etc.

Since Epsilon does not have access to customer account information, only names and addresses were accessed. The fear is this information will be used in “phishing” methods to get account information from individuals. It is always good practice to disregard unsolicited, requests for personal or account information. If in doubt, call the requesting company on the company’s published phone number, not a website or phone number included in an email message.

Below are some additional precautions we recommend you follow:

• Do not give your user ID or password in email.
• Do not respond to emails that require you to enter personal or financial information directly into the email.
• Do not reply to emails asking you to send personal information.
• Do not respond to emails threatening to close your account if you do not provide personal information

LVC IT Services will never ask for your username and/or password on the phone or via email. Periodically you may receive emails regarding server storage quota limits or a request to change your password when the password is about to expire. Feel free to contact the IT Services Help Desk at 717.867.6072 or helpdesk@lvc.edu if you have any questions.

If you would like additional information, please see: Targeted nature of email breach worries experts | pennlive.com.

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If you are going to  be away from the office for an extended period of time and would like to let people know who to contact in your absence, you can set up Automatic Replies through Outlook.

Follow these steps in Outlook 2010:

1. Go to the File tab.
2. Highlight Info.
3. Automatic Replies
4. Set the Start Time and End Time.
5. Compose your message
6. If you would like to send messages to people outside the College click on the Outside My Organization Tab and complete steps 4 and 5 again.
7. Click OK.

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Having trouble finding emails? Running out of email quota? Here are two articles from Microsoft at Work that may help you organize your email in a more effective way and reduce wasted time and effort.

Get organized: 7 ways to better sort, store, and search your email

Empty your Inbox: 4 ways to take control of your email

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To add the College's holidays to your Outlook calendar, use the file below and the following steps:

1. Click LVC 10-11 Holidays.hol (542.00 bytes).

2. Click Open or Run.

3. Check the LVC Holidays 10-11 box and click OK.

4. The LVC holidays will be added to your calendar and will be designated with "LVC" so you will be able to distinguish them from the standard Outlook holidays.

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To add the College's holidays to your Outlook calendar, use the file below and the following steps:

1. Click LVC 09-10 Holidays.hol (542.00 bytes).

2. Click Open or Run.

3. Check the LVC Holidays 09-10 box and click OK.

4. The LVC holdays will be added to your calendar and will be designated with "LVC" so you wll be able to distinguish them from the standard Outlook holidays.

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