Epsilon Email Breach and Protecting Your Personal Information

7. April 2011
Author: zeigler

Earlier this week, it was revealed that Epsilon’s security system was breached. Epsilon is an online marketer that many firms contract with to handle their corporate email communications.  Files containing the first names, last names and email addresses were accessed without authorization. You may have received emails from some companies you do business with that they are customers of Epsilon, e.g., TIAA-CREF, Verizon, Capital One Financial, Citigroup, JPMorgan Chase, Best Buy, Walgreens, Hilton, Marriott, etc.

Since Epsilon does not have access to customer account information, only names and addresses were accessed. The fear is this information will be used in “phishing” methods to get account information from individuals. It is always good practice to disregard unsolicited, requests for personal or account information. If in doubt, call the requesting company on the company’s published phone number, not a website or phone number included in an email message.

Below are some additional precautions we recommend you follow:

  • Do not give your user ID or password in email.
  • Do not respond to emails that require you to enter personal or financial information directly into the email.
  • Do not reply to emails asking you to send personal information.
  • Do not respond to emails threatening to close your account if you do not provide personal information

LVC IT Services will never ask for your username and/or password on the phone or via email. Periodically you may receive emails regarding server storage quota limits or a request to change your password when the password is about to expire. Feel free to contact the IT Services Help Desk at 717.867.6072 or helpdesk@lvc.edu if you have any questions.

If you would like additional information, please see: Targeted nature of email breach worries experts | pennlive.com.

Employee Email, Tips, Viruses , , , , , ,